Commercial Insurance

What types of business insurance do I need?

Business owners ask which specific policies are necessary for their industry, such as liability, property, or business interruption insurance.

How is the value of my business assets determined?

Clients want to know how insurers calculate the value of their assets for coverage purposes.

What is business interruption insurance, and do I need it?

Clients often question whether they need coverage for potential loss of income due to unforeseen events.

How does public liability insurance protect my business?

Many clients seek information on how this type of insurance safeguards them against third-party claims.

What are the common exclusions in commercial insurance policies?

Business owners frequently ask about the limitations and exclusions in their policies to understand what is not covered.

Personal Insurance

What does short-term insurance cover?

Clients often want to know the range of assets covered, such as vehicles, homes, and personal belongings.

How are premiums calculated?

Clients ask about the factors influencing their premium rates, including age, location, claims history, and the value of insured items.

What is the excess amount, and how does it work?

Many clients inquire about the amount they must pay out-of-pocket when making a claim and how it affects their premium.

What is the difference between comprehensive and third-party insurance?

Clients often seek clarification on the differences between these types of coverage, especially for vehicle insurance.

How can I reduce my premiums?

Clients are interested in tips or strategies for lowering their insurance costs, such as installing security features or bundling policies.

Life Insurance

What is long-term insurance?

Long-term insurance is designed to provide financial protection over an extended period, typically for life events like death, disability, severe illness, or retirement. These policies offer peace of mind by ensuring financial support for policyholders and their families during significant life changes.

What types of long-term insurance are available in South Africa?

Common types of long-term insurance include:
• Life Insurance: Provides a payout to beneficiaries upon the policyholder’s death.
• Disability Insurance: Pays out if the policyholder becomes disabled and unable to work.
• Critical Illness Cover: Provides a lump sum if diagnosed with a severe illness.
• Funeral Cover: Covers funeral expenses.
• Income Protection: Provides regular payments if you’re unable to work due to illness or injury.

How do long-term insurance policies work?

Policyholders pay monthly or annual premiums to an insurance company. In return, the insurer guarantees to pay a sum of money to beneficiaries or the policyholder in the event of the insured event occurring (such as death, disability, or critical illness).

Can I have more than one long-term insurance policy?

Yes, you can hold multiple long-term insurance policies. However, it is important to assess your overall financial needs and affordability when deciding on additional cover.

What factors affect the cost of long-term insurance?

Premiums are influenced by several factors including:

  • Age
  • Health status and medical history
  • Occupation
  • Lifestyle choices (e.g., smoking or excessive drinking)
  • The amount and type of cover chosen.
Is a medical exam required to get long-term insurance?

Depending on the insurer and the type of policy, a medical exam or health questionnaire may be required. Some policies, such as those with lower coverage amounts, may not require medical underwriting.

What happens if I stop paying my premiums?

If you stop paying your premiums, your policy may lapse, and you will no longer be covered. Some policies have a grace period, allowing you to reinstate your coverage if you catch up on missed payments within a specified time frame.

How are long-term insurance payouts made?

Payouts can be made as a lump sum or regular payments, depending on the policy terms. For life insurance, the payout is usually made to the beneficiaries upon the death of the insured. For income protection or disability cover, regular payments may be made while the policyholder is unable to work.

Can I change my policy after purchasing it?

Yes, most policies allow for adjustments such as increasing or decreasing cover, adding beneficiaries, or changing premium payment frequencies. It’s important to check the terms and conditions with your insurer.

Are long-term insurance benefits taxed in South Africa?

Life insurance payouts to beneficiaries are generally not subject to income tax. However, estate duty may apply if the payout forms part of the deceased’s estate. Disability and income protection benefits are typically taxed as regular income.

What is the cooling-off period for long-term insurance policies?

In South Africa, policyholders typically have a 30-day cooling-off period after receiving the policy documents. During this time, you can cancel the policy without penalty and receive a refund of any premiums paid, minus any costs incurred by the insurer.

What happens if I outlive my life insurance policy term?

For term life insurance policies, if you outlive the policy term, the coverage ends, and no payout is made. However, whole life policies provide lifetime coverage as long as premiums are paid.

How do I claim from a long-term insurance policy?

To file a claim, you or your beneficiaries must contact your financial broker and submit the necessary documentation, such as the death certificate, medical reports, or proof of disability. The insurer will then assess the claim before making a payout.

Can long-term insurance be included in my estate planning?

Yes, long-term insurance, especially life insurance, is often a key component of estate planning. It can help cover estate duties, provide for dependents, and ensure liquidity in your estate.